About us / Vision and principles

Our values guide the way we do business

Our vision is to be your advisor for all insurance sectors and being able to offer you a service of excellence. We want to be the specialist at your service for all things insurance, solving your problems and helping you save time and money.
With the transfer of the insurance mandate which does not involve any cost and constraint, you have the privilege of getting good results with immediate effect – we provide a unique blend of independence, professionalism, integrity, friendliness, efficiency, transparency, innovation and continuity.
We set the highest goals and give you the assurance that we live out our values in everything we do – with passion and determination, in accordance with the trust that you have given us.
Respect and trust are the most important values for us; we are committed every day to making sure that these principles are given in our service to you.

Thank you Ares .... I don't know what I would do without you ... honestly I'm very satisfied with your help ... thank you!

DONATA FERRARI - Owner and administratorIMMOBILIARE FONTANA AMMINISTRAZIONI, LUGANO

Performance driven
  • Strive to achieve exceptional results
  • Deliver on time and to the required quality
  • Never give up until the job is done
Innovative
  • Develop alternative strategies and solutions, ahead of our competitors
  • Think laterally, anticipating issues and propose solutions
Professional
  • Act with honesty, integrity and transparency
  • Treat customers fairly
  • Ensure transparency is integral to everything we do
  • Manage conflicts of interest
Proactive and dynamic
  • Constructively question the status quo and deliver effective solutions
  • Embrace change
  • Develop clear and realistic plans to achieve agreed objectives
Service excellence
  • Exceed expectations
  • Consistently set, review and meet challenging standards
  • Utilize all expertise, in all locations, to design the most effective risk transfer solutions possible
Independence
  • Select appropriate partners and markets for our clients best interests
  • Freedom to express opinions
  • We welcome different views, cultures and working practices